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Both kits include the same cordless scrubber and telescoping handle. The 12-in-1 kit adds extra brush and pad heads, so you can match a head to more surface types, such as grout, glass and upholstery.

If you mainly clean a bathroom and kitchen, the 9-in-1 covers the essentials. If you want one tool for the whole house, the car and outdoor furniture, the 12-in-1 gives you more options.

Right now we ship to the United States only. If your address is outside the US, checkout won't offer a shipping option.

Yes, as long as it hasn't shipped yet. Email Arcloshop@gmail.com as soon as possible with your order number and what you'd like to change or cancel.

Once your order has shipped it can't be cancelled, but you can still return it under our 30-day money-back guarantee.

As soon as your order ships, we email you a tracking number. You can follow your parcel on our Track Your Order page.

Orders take 1–3 business days to process, and US delivery takes an estimated 7–15 business days after that.

Shipping is free on every US order, and it always includes tracking.

Orders take 1–3 business days to process. After that, delivery in the US takes an estimated 7–15 business days. Business days don't include weekends or holidays.

Our warehouse is in Asia, which helps us keep prices low. See our Shipping Policy for details.

Yes. While your parcel travels from Asia and clears US customs, tracking often shows no new updates for several business days. It will update again once the US carrier scans it.

If there's no movement for 10 business days, email Arcloshop@gmail.com with your order number and we'll look into it.

Check your mailbox, porch, back door and with neighbors, and give it 24 hours — carriers sometimes mark parcels delivered a little early. If it still hasn't turned up, email Arcloshop@gmail.com and we'll work with the carrier. If it can't be found, we'll send a replacement or refund you.

You have 30 days from delivery to try Arclo at home. If it isn't right for you, email Arcloshop@gmail.com with your order number and we'll help you with a full refund.

Read the full Return & Refund Policy.

We're sorry about that. Email Arcloshop@gmail.com with your order number and a photo or short video of the problem, and we'll replace it or refund you — your choice.

Once your refund is approved, it goes back to your original payment method within 5–10 business days. Your bank may take a few extra days to show it.

You'll see every available payment option at checkout. Payments are processed securely by our payment providers — ARCLO never sees or stores your full card number.

Yes. Enter your code in the Discount code field at checkout and select Apply. If it doesn't work, check that it hasn't expired and that your order meets any conditions of the offer. Still stuck? Email Arcloshop@gmail.com.

Any applicable taxes are calculated at checkout based on your shipping address. Shipping is free on US orders, and you'll always see the full total before you pay.

Firm bristle brushes work best on grout, tile, tubs and sinks. Detail brushes reach corners, faucets and tight spots. Scouring pads are for tougher grime on durable surfaces.

Always test a small hidden area first, and avoid scouring pads on delicate, polished or painted surfaces such as car paint.

Switch the scrubber off, then pull the head straight off and snap the new one on by hand. No tools or screws are needed.

Extend or shorten the telescoping pole to a comfortable length, then tighten the lock joint. It holds its position while you clean, so you can scrub floors and high tile standing up.

Up to 90 minutes of use per full charge. Charge it with the included USB cable — no special dock required.

Yes. The brush head is rated IPX6, which means it handles splashes and water jets, so it's fine in a running shower. Don't submerge the scrubber in water, keep the charging port dry, and never charge it while it's wet.

Rinse the brush heads after each use and let them air-dry. Wipe the body with a damp cloth, and store it indoors in a dry place.